Session FAQs - (for pets, portraits & seniors)
How do I book a session?
Booking a session with MH PhotoDesigns, LLC is easy! Please use our contact page, call 715-572-0802 or email us at [email protected] to inquire about available dates and times and someone will get back to you within 1-2 business days. A deposit is due at the time of booking to reserve the desired date(s) and is non-refundable. The session fee covers time and talent of the photographer only, prints and products are purchased separately.
What if I have to reschedule?
If there is a need to reschedule, please notify us as soon as possible so we can make arrangements as needed. No additional fee will be charged if rescheduled within 1 month of original session date/time if the new schedule works for both parties. In the event of severe/dangerous weather or sickness (yours or ours), your session may be rescheduled to a future date, usually within the following week. If the forecast is for a chance of rain, plan on keeping your session as overcast skies actually offer the most ideal lighting for portraits.
Where will our session be held?
I use primarily natural light or our portable lighting system and photograph on location, so all sessions will either take place at your home (inside or outside), a local park, any other location of your choice or a place suggested by us. Every photo session will be relaxed and comfortable. Keep in mind that young children and pets are usually more comfortable and relaxed in a familiar environment.
How long will our session last?
Please arrive promptly for schedule session. Sessions vary depending on what session you have selected and how many people are involved. Depending on your session you've chosen you will be allowed time for clothing changes or any needed breaks. Also try not to schedule any important activities for right after the session, as I don’t want anyone to feel rushed.
When do we see our images?
We will setup an in-person consultation along with a private online proofing gallery will be provided upon completion of the session once the photographer has processed your images. The time depends upon what session you have chosen but for most you will have proofs available within 2-3 weeks. You will have a selection of images to view in a variety of Color, B/W or other Artistic Combinations as created by the photographer.
How do we order prints or other products?
Prints and other products are on an a la carte basis. Please see our separate pricing list for details. We accept checks, cash or credit cards for custom orders placed directly through the photographer. Orders will not be placed until payment is received in full. If you are ordering prints/products online we do accept credit cards only. We would be more than happy to assist you with any of your questions and help you place your order during an in-person consultation.
How long will it take to receive our order?
All online orders will usually ship directly to you within 24-48 hours of placing your order.
All custom print orders will be ready for pickup approximately 2~4 weeks after payment is received. Custom print orders can be shipped directly to you for an additional fee.
Can we place an order at a later date?
All ordered images will be archived for 1 year should you ever desire additional reprints at a later date. If you would like to re-order any images after this period, there will be a fee for un-archiving the images. Any unordered images will be deleted. **Pricing is subject to change without notice.**
As always, if you have any questions regarding your session, don’t hesitate to ask. Our goal is to make your portrait session a fun and memorable experience resulting in images you will cherish for years to come. Please let us know if there is anything we can do for you to make your session great. We look forward to working with you.